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Privacy Policy

Last updated: 14/06/2026


1. Introduction

At SoftwareToB, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share the information provided to us by companies that use our SaaS (Software as a Service) system.

2. Information We Collect

We collect and process information that user companies voluntarily enter into our system. This information may include, but is not limited to:

  • Contact information (name, email address, phone number)
  • Company information (company name, address, sector)
  • Operational and economic data necessary for the application to function

Additionally, if linking to Google services is required, we may collect information about the linked accounts and the use of those services.

3. Use of Information

We use the information collected to:

  • To provide and improve our service
  • Contacting users with important information and updates
  • Personalize the user experience
  • Comply with legal and contractual obligations

The information will be stored only for as long as necessary to fulfill the purposes specified in this privacy policy, unless a longer retention period is required for legal or regulatory reasons.

4. Information Sharing

We only share information with selected third parties to fulfill the primary purpose of our application. The third parties with whom we share information include:

  • OpenAI OpCo, LLC: Artificial intelligence service provider
  • Amazon Web Services EMEA SARL: Provider of servers and cloud computing
  • WhatsApp LLC (WhatsApp Ireland Limited or WhatsApp LLC in Europe): Messaging platform for notifications and communications with users

These third parties are contractually obligated to protect the confidentiality and security of the information and to use it only for the purposes specified by our company.

5. Data Retention and Deletion

We retain the personal information provided by our users only for as long as necessary to fulfill the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law. When the data is no longer needed, we will take reasonable steps to securely delete or destroy it. Users may request the deletion of their personal data by sending a request to compliance@ordertob.com. We will respond in accordance with applicable law.

6. Compliance with the GDPR

We are committed to complying with the General Data Protection Regulation (GDPR) in Europe. This includes ensuring that individuals' rights regarding their personal data are respected, such as the right to access, rectify, and erase their data. Furthermore, we implement appropriate technical and organizational measures to protect personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

7. Information Security

We implement appropriate security measures to protect information against unauthorized access, alteration, disclosure, or destruction. These measures include internal reviews of our data collection, storage, and processing practices, as well as physical security measures to protect against unauthorized access to the systems where we store personal data.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify users of any material changes via the email address they provided or through a prominent notice on our website.

9. Contact

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
SoftwareToB
contacto@ordertob.com

For inquiries related to data retention or deletion, or to request the deletion of your personal information, please contact us at: compliance@ordertob.com

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